FAQ about Enclume and Rogar Pot Rack

Frequently Asked Questions

Q. What is hammered steel?
A. Hot rolled steel is used in Enclume’s proprietary process to manufacture our signature "hammered steel." This handsome finish, with its rich distressed patina, has a protective coating to keep maintenance to a minimum.

Q. What is a plated finish?
A. Enclume's brass, copper and chrome finishes are applied to cold-rolled steel using electroplating to achieve the smooth hard surface and crisp clean lines that are distinctive to our plated racks. The copper racks are plated with two layers of copper and the brass and chrome racks are plated with a layer of copper and a layer of nickel before the brass or chrome is applied. In comparing solid brass or solid copper to our plated finishes, they currently do not meet the standards of excellence (strength, maintenance and durability) required in an Enclume plated rack.

Q. What finishes does my cookware rack come in?
A. Our cookware racks come in five finishes, but not all rack designs are available in all of these finishes. The finishes are hammered steel, stainless steel, copper plated, brass plated, and chrome plated. Additional finishes are available for custom work. Please look at the product information for the specific rack you want to purchase for which finishes are available.

Q. What maintenance factors should be considered in selecting a particular finish?
A. . Chrome plated and stainless steel are considered low maintenance along with hammered steel. Our copper and brass plated finishes are not lacquered. Over time they will develop a patina or can remain bright with regular polishing using a non-abrasive cleaner. It is very important that all trace of cleaner be removed however or the finish will tarnish again immediately. Stainless steel can be maintained with Scotch Brite, however, only rub the pad in one direction to avoid unnecessary scratching. Maintenance guidelines are included with our assembly instructions. For more information click here

Q What is included with an Enclume cookware rack?
A. The rack components, mounting ceiling screw hooks (lag bolts for wall-mounted racks), and a supply of pot hooks. Assembly instructions and a wrench are also included. Grid (unless otherwise noted), additional hooks, chain and extension hooks are accessories.

Q. Why is knowing the location of the ceiling joist and wall stud locations critical to proper installation?
A. Consider the weight of the rack itself and the cookware to be placed on it. An installed rack should hold the hanging weight of a 200 pound person. A secure installation is a safe one. Therefore, it is critical to thread the ceiling screw hook into a wood joist or the lag bolt into the wall stud. Joists are parallel beams from wall to wall to support the ceiling. Studs are the upright posts in the framework of a wall that support the drywall or wall covering.
Mounting racks into brick masonry or metal require special mounting considerations and additional hardware specific for that purpose, such as, masonry expansion bolts. Consulting a professional in your area to review all aspects of this type of installation should be informative and beneficial to achieve a proper installation.

Q. What if my joists or studs are not in the proper place for installing the rack?
A. Adjustments sometimes can be made to the style of a rack to accommodate a special installation situation. There is also something called a ceiling plate which can be custom made when the hanging points on the rack are not compatible with the joist placement. Your local retailer or Enclume Customer Service Representative can discuss your circumstances and suggest alternatives for your consideration before you make your purchase decision.

Q. What is the best height for a rack?
A. Hold your arm in the air and reach for the cookware you will be hanging. You need to be able to maneuver the fixed hole in the cookware handle or side hook onto the pot hook. For cookware with floppy hanging rings, the rack height may need to be lowered a bit to accommodate this type of handle.

Over an island? Consider the size of the island in relation to the dimension of the rack and the possible need to not only reach up but also to reach in to grasp the cookware.

Enclume overall rack measurements are from the ceiling (with the screw hook installed) to the bottom of the pot hook (which extends 2 ½" below the lower edge of the rack itself.)

Q. How do I adjust my cookware rack to accommodate various ceiling heights?
A. Several of our racks are designed for optimum use when installed from an eight foot ceiling but not all. It is important to take a measurement to determine the exact drop that you need your pot rack to have. If you subtract the height of the pot rack from the overall floor to ceiling height, that will tell you how far off the floor the bottom of the pot hook will be. From there you can determine how far down your cookware will hang. This is how you will know if the rack hangs too low or too high.

Low ceiling considerations? Whether the ceiling is low or the person is tall, specific racks have been designed for this need. Considering how you plan to use your rack as part of the selection process is a valuable exercise. As a focal point in the kitchen, your Enclume rack will provide the form and function to artfully display your cookware at its finest.

Please note that chain and extension hooks are considered accessories and need to be added to your rack purchase.

Q. What’s the difference between a straight hook and angled pot hook?
A. A straight pot hook lies flat and when placed on a rack allows for the flat surface of your cookware to face you. An angled pot hook is bent at a 90-degree angle and allows for nesting the cookware close together and uses the rack space efficiently.

Q. Do Enclume cookware racks automatically come with a grid?
A. With the exceptions of the PR7, PR8, and Essential and Decor racks, no. Grids are considered an accessory and must otherwise be ordered separately. On the product information pages, there are separate prices for the cookware rack, cookware rack with grid (wg), and the grid (g) by itself.

Q. Do Enclume cookware racks come with chain or hooks?
A. All of our cookware racks come with a selection of straight and/or angled hooks. How many of each are included is posted in the product information page about the cookware rack. Pictures of these hooks are available on the hooks page. While we do not substitute for hooks that come with each cookware rack, other types of hooks are also available and can be viewed on our hooks page.

Chain is not sold as a part of the cookware rack with the exception of the hanging Decor racks. Chain is a common option for lowering the height of your cookware rack if you have a ceiling that is higher than 9 feet, or if you are a short person! Chain is sold in foot long increments, but will be cut to specifications. Chains do need to purchased separately, however.

Q. Is it easy to assemble an Enclume pot rack?
A. Assembly is easy. Most racks are shipped flat or knockdown with hardware and instructions guiding simple assembly with an enclosed Allen wrench.

Q. Is a secure installation a must?
A. Secure Installation is a must. Loaded racks are very heavy. Ceiling racks come with screw hooks to be fixed firmly in ceiling joists. Lag screws with wall racks must be mounted in studs.

Enclume racks must be installed securely following the instructions included with each rack. Standard mounting hardware is included. Low ceiling models are available as well as customizing chain and extension hooks for high ceilings. Many racks can be customized for specific applications.

Q. What is overall height of an Enclume rack?
A. Overall height of an Enclume rack as referred to in the catalog, measures from the ceiling to the bottom of the pot hook which extends 2.5" below the bottom edge of the rack.

Q. In Rogar's hanging racks, what accessories are included?
A. All Rogar's hanging racks include four pieces of 24" chain and ceiling hooks. All racks include hooks.

Q. Is red available as a finish in Rogar's pot racks.
A. Yes. Red is now a standard color and is now available here.

Q. What are the new finishes available for Rogar?
A. Desert stone, hammered copper, rust, and hammered bronze are all new colors from the same Rogar craftsmanship.

Q. What process does Rogar's pot racks goes through in order to provide a beautiful finish?
A. Each Rack goes through a powder coating finishing process. This process not only provides the beautiful finish, but also adds durability.

Q. What finishes are available in Rogar and Enclume pot racks?
A. For more information click here